Bespoke stoma care services to make your prescription hassle-free

Partnering our high-quality dispensary products with a hassle-free, personal and supportive service is at the core of our family-run business. Not only do we work closely with Stoma Care Nurses and Specialists, but we also work hard to ensure that our customer base receives all the additional services they require to live easily with a stoma. 

We understand that stoma care involves much more than just the supply of ostomy bags and accessories. This is why we pride ourselves on our additional services, which are there to help our customers tailor their healthcare according to their own needs.

Pre-cut and customised stoma care medical supplies

We were the first dispensing appliance contractor in the Northwest to use revolutionary technology to cut appliances to a particular size. Pouches can be pre-cut in both traditional flat and convex styles. Ensuring a precise, delicate, and time-efficient pre-cutting service to suit any body shape. The importance of an error-free cut is the difference between a good fit and the risk of causing trauma to the skin around your stoma.

We also pride ourselves on doing more for our customers than just cutting! We are capable of adapting pouches to fit any stomach, as well as fit together two-piece systems. Ensuring a personal, flexible and secure pouch that fits exactly for you.

Not all the pouches we provide can be pre-cut, if you’re interested in our free flange-cutting service, get in touch with us and we can discuss your options.

Appliance Customisation

When registering with us, we will request an up-to-date template, which can be provided by you or your Stoma Care Nurse. Partnering this with our computerised cutting machine ensures that you receive a pouch or flanges that are cut to the perfect size to fit you.

There for you when you need emergency stoma care

 

Our team are no strangers to handling last-minute, emergency situations whereby a customer requires us to go that extra mile. Unexpected leaks or continence issues can happen unexpectedly.

We champion quality of life for those living with a stoma, emergency care or last-minute malfunctions shouldn’t stop you from travelling or getting on with your plans. If you’re struggling with an emergency, speak directly with a dedicated customer service team member on 0800 413 172.

Holiday Healthcare 

Travelling shouldn’t be put off, we can provide advice and guidance on appliances that are suitable for travels far and wide, as well as talk you through the best ways to be prepared when going abroad.

Emergency Supplies

Emergency stoma bags are delivered throughout the UK via our free telephone line. We can liaise with your GP for an emergency prescription as well as advise on the best appliance for your circumstance, finished by delivering to your chosen address.

Providing you with everything you need to care for your stoma

Choosing the right ostomy bag is a difficult decision, but it is one that we’re here to help you make. We’re an independent appliance contractor, which means that we are not tied to any one manufacturer. Our advice is entirely unbiased and completely based on your specifications, however all knowledge and guidance is supported by the information provided to us by NHS nurses.  

Free samples & complementary items

We’re happy to provide a variety of makes of products for you to trial, to help determine what suits your lifestyle. Our free samples are supplied on a nurse referral request basis, so don’t hesitate to ask our team.

As well as this, we have a selection of wipes and disposal bags which are supplied complimentary to match your prescription of ostomy bags. The supply of RADAR keys and mattress protection items are also available upon request – just ask.

Being sustainable with unwanted appliances

As with many businesses in the current climate, we work hard to prioritise sustainability in our practice, by re-using or recycling any unwanted appliances. We accept the return of any products or accessories that you no longer require and forward them to a medical charity that distributes them for use in developing countries. Providing equal access to fine healthcare, worldwide.

Free discreet delivery and support service?

Get your stoma bags, continence products and a variety of accessories delivered direct to your door with our friendly delivery team.

Access prescriptions delivered plus ongoing support.

Dispensing Nationally: