Services

Free Delivery Service

All our drivers are a dedicated part of our family team and each customer is assigned the same driver who will deliver your products, giving you security and peace of mind. This enables you to build a relationship with the driver and they will come to know what arrangements suit you best. Our dedicated drivers provide a welcoming face and efficient service with every delivery we make.

Discretion is a real priority for us and that is why we make deliveries in unmarked saloon vehicles and your appliances are packaged in unmarked boxes or carrier bags. Furthermore, our drivers do not wear a uniform but are smartly dressed and carry ID so that you can be confident in the quality of the staff that deliver our products.

At Ainsworth Surgical Supplies, we understand the importance of providing our customers with a fast and reliable delivery service. Free delivery is made throughout the North West from Monday to Friday. All orders are processed immediately and delivery is arranged within 24 hours or at a date to suit you. We are happy to deliver to a relative's address, your nursing home, or in an emergency your holiday destination - whatever suits you best.

When delivering further afield than the North West or making a Saturday Delivery, we can post your appliances, free of charge, via the courier, APC Overnight or Royal Mail.

Appliance Customisation

Prior to us delivering your order to you, we can cut your pouches and flanges to the correct size for your particular stoma, thereby ensuring a good fit and reducing the risk of skin irritation.

When you are first registered with us we will ask for an up to date template from either you or your Stoma Care Nurse to ensure that all the bags we cut for you will fit perfectly.

At Ainsworth Surgical Supplies, we use the latest technology to ensure your products are cut to your personal requirements. We were the first Dispensing Appliance Contractor in the North West to use a computerized cutting machine. This revolutionary technology ensures that you have the best, most accurate and hygienic cut available.

Holiday Healthcare and Emergency Supplies

We can advise on appliances that may be required for travellers. Also, should you need any appliances in an emergency we will be able to help. Simply phone Ainsworth's - Freephone number 0800 413 172 - advising us of the appliances you need, the address where you would like us to deliver. We will then arrange this for you, together with liaising with your GP for an emergency prescription.

Free Samples & Complimentary Items

Please call us to discuss your requests. As an Independent Appliance Contractor, (not attached to any one particular manufacturer) we are able to supply all makes of products which suit your individual requirements.

We have a selection of wipes and disposal bags which are supplied complimentary to match prescriptions for ostomy products. The supply of RADAR keys and mattress protection items are available also - please ask for details.

Unwanted Appliances

Please contact us should you require any help with unwanted appliances. All suitable appliances are forwarded to a medical charity for use in developing countries. We are also happy to advise on how to dispose of appliances safely.